A Representative of the DV Unit, someone named Sina commented on Sefulu Ono Aso in response to the recent article on the conduct of one of their officers during an emergency call. She wrote: “It saddens me that you didn’t report this to the Officer In charge of the Domestic Violence Unit. You mentioned that a police officer responded to you but you have no proof if that officer is from the Domestic Violence Unit. They definitely do not respond to calls by saying “Hello”. Calls and reported matters are taken seriously. The Domestic Violence Unit works closely with the Samoan Victim Support Group (SVSG) to ensure all victims receive adequate advice and support.
The Family Safety Act 2013 being passed has been of great assistance for victims of need of Protection Orders and Shelter. The Samoa Police DVU has been dealing with more and more domestic dispute, whether minor or serious. Every call is taken seriously and it’s good to hear negative feedback from the public so that we can deal with police officers who have this kind of attitude as this will not be tolerated. A wise person would go and lodge a formal complaint about this instead of publicizing false accusation against the Samoa Police Domestic Violence Unit.
Don’t you think it would have been better to get your facts and information right before you start giving the Domestic Violence Unit a bad name and reputation.
I assure you the Samoa Police Domestic Violence Unit DO NOT respond in that kind of manner. The Samoa Police Domestic Violence Unit will not rest until they find out who the officer is and have him dealt with accordingly to Police Regulations, but I apologise on behalf of that police officer who did.
I am sorry but I can’t be patient about this with all the negative comments being bashed at the Samoa Police Domestic Violence Unit for being accused of something they didn’t do. Oh and another thing, the Samoa Police Domestic Violence is not receiving funds from Australia, thank you very much.”
Dear Sina,Thank you for responding to the post, and I am happy to see that this case has eventually reached you.
The officer did not say ‘hello’ the transcript is translated, the officer said: “DV Unit, talofa.” The whole conversation is not transcribed in the blog, but trust me if it was, it would be more embarrassing than what was transcribed. But the essence is this, the officer giggled on numerous occasions, was not serious about the call, and the caller had to apologize several times during the conversation as he seemed not to care that an abuse was being reported.
The facts are straight, a woman was being beaten up, a call was placed, the officer did not take it seriously, there was no guarantee that they were going to visit the victim.
I would hope that instead of being defensive and play the blame game, that instead you contribute to ensuring that your officers are better trained for such calls.
Ma le fa’aaloalo lava,
Sefulu Ono Aso